I have stayed at Hotel Capstone with my husband several times and we have never been disappointed. Sometimes we even sneak away for a local vacation & order breakfast in bed & Hotel Capstone's AMAZING Carrot Cake for dessert! I confidently recommend Hotel Capstone to anyone staying in the Tuscaloosa area... you definitely won't be disappointed!
My daughter and I stayed here for 3 nites for her Sorority Preview Weekend March 22, 23, 24th 2012. It was excellent. We had a club level room it was very clean very comfortable. The staff at the hotel was extremely friendly and helpful!! Food was great!! Club room staff was awesome!! We absolutely loved it and we will stay here for all future college visiting!! It is right on campus and close to everything!! The pool was also nice and very clean but we didn't have time to use it on this visit!!
The Capstone is the best place to stay when visiting my daughter at UA and I enjoy it very much It is a little pricey but you have to pay for convenience. The staff is great and very accommodating, friendly and knowledge about the area.. This is the place to stay wheather you have business in Tuscaloosa or fortunate enough to have tickets to a football game..You will enjoy yourself here
Hotel is showing its age. First room had peeling wallpaper and rusted shower curtain. Requested second room and it was also in bad shape. Overall a slightly below average experience for a premium hotel. Needs updating and basic maintenance. On the other hand the staff was outstanding.
Staying at the Hotel Capstone the night of the 2010 A-Day game was exceptional. It was like Christmas to a 5 year old (except we are middle age). We had opportunities to talk with more than ten employees and EVERYONE was so helpful, friendly and made sure we were having a good time. There is no better service ANY WHERE. The employees were delightful. The room was clean, comfortable and just what we needed. The convenience of staying on campus was a real plus. We parked our car on Saturday morning and did not have to use it again until we started home on Sunday afternoon. We walked to everything, but hotel employees asked if we needed transportation. We will certainly return.
My husband and I spent a wonderful weekend at Hotel Capstone for an Alabama football game...ROLL TIDE!! Our daugther just graduated from UA and is now getting her masters. We always stayed at the Hotel Capstone during gymnastics weekends!!
Hotel Capstone was the setting for my long-awaited Valentines' Day wedding ceremony that I had to plan halfway across the world during my overseas deployment. My husband and I decided to have the ceremony one year after our engagement in my hometown. Hotel Capstone was immediately at the top of my list of possibilities. During my shopping around phase of planning, I quickly discovered that Hotel Capstone had the best combination of qualities that I was looking for in a wedding site: the best accomodations in town, good food, and a great setting. With the help of my Maid of Honor and the excellent planning advice from events staff, my wedding dreams came true almost effortlessly. I was further impressed once I saw the wedding photos! I was so worried that things would just fall apart since I hadn't seen the place since the rennovations. I'd recommend Hotel Capstone to anyone travelling or planning a special event in Tuscaloosa. I consider it one of my favorite places back home.
I can't say enough about the staff at Hotel Capstone. Everyone was friendly and operated so efficiently. It is nice to encounter that level of service. The hotel was clean and very welcoming! Thanks to all the staff.
The Hotel Capstone is simply the best hotel in Tuscaloosa. To be fair, it is the ONLY full-service and/or luxury hotel in Tuscaloosa but its' location right on the campus of the university and the recent renovations make it comparable to just about any full service hotel in the state. Unless you are just looking for a really low rate, it can not be beat.
19-Nov-2008: "Exquisite Customer Service" - Phillis D.
Overall Rating: 4.6
The hotel itself is great, and to include the club lounge is completely worth the price. My husband and I stay at the hotel quite often, and it has never been quite as nice as lately. The young lady who is in the club lounge in the evenings is just lovely. She is extremely polite, and she, as well as the great wine and food makes the experience well worth the money. The people at the front desk are pretty nice too. I think it was a young man named Darius who took my luggage to my room for me, and he was just wonderful. The hotel is lucky to have such polite young people working for them. The food is delicious, the housekeepers are trustworthy, and everything was just perfect. We will definitely keep coming back!
Hotel Capstone - Tuscaloosa, Alabama (AL)
320 Paul Bryant, Tuscaloosa, Alabama 35401
Phone: 205-752-3200 Fax: 205-759-9314